Terms and Conditions for Legacy Glass Block & Window Co.
Our Service Commitment At Legacy Glass Block & Window Co.
We stand behind every project we complete. We provide a comprehensive service guarantee on all installations, with the specific duration of coverage tailored to the type of service performed. Our team is dedicated to providing high-quality craftsmanship, ensuring your home exterior improvements are durable, secure, and completed to the highest standards.
Warranty Information
Our workmanship warranty and manufacturer warranties are non-transferable. These warranties apply only to the original customer who contracted for the installation services and do not transfer to any subsequent owners of the property. Specific warranty durations and conditions are tailored to the type of service performed and are detailed in your project documentation.
Project Scheduling and Deposits
To secure your installation date, we require a non-refundable deposit upon scheduling. This ensures that we can dedicate the necessary time and resources specifically for your home improvement project. We accept all major forms of payment, including credit cards, checks, and cash, providing you with flexible options to finalize your balance upon project completion.
Cancellation and Rescheduling Policy
We understand that circumstances can change. However, please be advised that should a customer choose to cancel a scheduled order, the deposit previously provided will be forfeited. We encourage our clients to review their project timelines carefully before finalizing their booking to avoid any loss of deposit.
Service Area Boundaries
Legacy Glass Block & Window Co. proudly serves homeowners throughout the region. To maintain the high level of personal service and prompt project turnaround that we are known for, our active service area is strictly limited to a 30-mile radius from our headquarters in Mokena, IL.
Preparing for Your Installation
To ensure a smooth and efficient experience, we ask that homeowners assist in preparing the work area before our team arrives. Please clear the interior and exterior work zones of all personal items, furniture, or debris. Creating a clear workspace allows our team to focus entirely on the installation, ensuring your window, door, or glass block upgrade is handled safely and professionally.
Contact Us
If you have questions regarding your data or our privacy practices, please contact us directly at 708-247-2044.